Strathclyde home page

Dept. of Human Resource Management
Strathclyde Business School

 
_
 
CWarhurst Title:

Professor Chris Warhurst

Position: Professor of Labour Studies
Office: Graham Hills 9.14
Consultation Times: Wed 1pm - 3pm
Telephone: (44)-(0)141 548 3975
Fax: (44)-(0)141 552 3581
Email: chris.warhurst@strath.ac.uk
Class co-ordinator for: 41 307 International HRM
MRes - Advanced Qualitative Methods
Other responsibilities Co Director of the Scottish Centre for Employment Research (SCER)
Co editor of the BSA journal Work, Employment and Scoiety (from 2008)
Research Interests: Labour process and labour market developments and issues particularly currently aesthetic labour and low wage work.

Publications
Papers In Refereed Journals - Books - Book Chapters - Published Reports - Commissioned Reports- Book Reviews - Papers in Professional Journals and Newspapers - Working Paper or Occasional Paper - Conference Proceedings - Conference Papers - Course Books

Papers In Refereed Journals - Chapter Author (Date of Publication) Chapter Title, In, Journal Title, Issue ID, Location in work.
Warhurst, C., Lockyer, C. & Dutton, E. (Forthcoming)  IT Jobs: Opportunities for All?, New Technology, Work and Employment, , .
Warhurst, C. & Darr, A. (Forthcoming)  From Welfare to Profit: The Transformation of Trade Union-Owned Firms in Israel , Economic and Industrial Democracy, , .
Nickson,D., Warhurst,C., Hurrell,S.A. & Dutton,E. (2008)  A Job to Believe in: Recruitment in the Scottish Voluntary Sector, in Human Resource Management Journal, 18(1), 18-33.
Thompson,P., Jones,M., & Warhurst,C. (2007)  From Conception to Consumption: Creativity and the Missing Managerial Link, in Journal of Organizational Behaviour, 28, 625-640.
Warhurst, C. and Nickson, D. (2007)  Employee experience of aesthetic labour in retail and hospitality, Work, Employment and Society, 21(1), 103-120.
Warhurst, C. and Nickson, D. (2007)  A new labour aristocracy? Aesthetic labour and routine interactive services, in Work, Employment and Society, 21(4), 785-798.
Warhurst,C. & Thompson, P. (2006)  Mapping Knowledge in Work: Proxies or Practices?, in Work Employment and Society, 20(4), 787-800.
Dutton,E., Warhurst, C., Nickson,D. & Lockyer,C. (2005)  Lone Parents, the New Deal and the Opportunities and Barriers to Retail Employment , Policy Studies, 26(1), 85-101.
Nickson, D., Warhurst,C. & Dutton,E. (2005)  The Importance of Attitude and Appearance in the Service Encounter in Retail and Hospitality , Managing Service Quality, 15(2), 195-208.
Nickson,D., Warhurst,C., Lockyer,C. & Dutton,E. (2004)  Flexible friends? Lone parents and retail employment, Employee Relations, 26(4), 255-273.
Nickson,D., Warhurst,C., Cullen,A.M., & Watt,A. (2003)  Bringing in the excluded? Aesthetic labour, skills and training in the New Economy, Journal of Education and Work, 16(2), 185-203.
Warhurst,C., Witz,A., Nickson,D. (2003)  The Labour of Aesthetics and the Aesthetics of Organization, Organization, 10(1), 33-54.
Warhurst,C., Thompson,P., & Callaghan,G. (2001)  Ignorant Theory and Knowledgeable Workers: Interrogating the Connections Between Knowledge, Skills and Services, Journal of Management Studies, 38(7), 923-942.
Warhurst,C. & Nickson,D. (2001)  Skills, services and the new economy, VezetTstudomßny (Budapest Management Review), 12(Winter), 25-35.
Warhurst,C. & Hassan,G. (2001)  New Scotland?: Policy, parties and institutions, Political Quarterly, 72(2), 213-226.
Nickson,D., Warhurst,C. & Watt, A. (2000)  Learning to present yourself: Aesthetic labour and the Glasgow example, Hospitatility Review, 2(2), 38-42.
Warhurst,C., Nickson,D., & Shaw,E. (2000)  A globalizacios folyamat fobb jellemzoi: politikai, gazdasagi es kulturalis szempontok, Vezetestudomany, 31(3), 8-16.
Warhurst,C. & Walker,M. (2000)  In most classes you sit around very quietly at a table and get lectured at....: Debates, assessment and student learning, Teaching in Higher Education, 5(1), 33-49.
Warhurst,C. (2000)  MNCs and the transfer and diffusion of 'soft' technologies: Issues for central and eastern Europe, Journal of East European Management Studies, 5(1), 28-45.
Warhurst,C., Nickson,D., Witz,A. & Cullen, A.M. (2000)  Aesthetic labour in interactive service work: Some case study evidence from the 'new' Glasgow, The Services Industries Journal, 20(3), 1-18.
Warhurst,C., Nickson,D., Witz,A., & Watt,A. (2000)  Employment, skills and training in 'Aesthetic labour': The Glasgow example, Journal of Lifelong Learning Initiatives, 17, 22-23.
Warhurst,C. (1998)  Recognising the possible: The organisation and control of a socialist labour process, Administrative Science Quarterly, 43(2), 470-497.
Warhurst,C. (1998)  Future directions for Kibbutz research: Theoretical and methodological considerations, Journal of Rural Co-operation, 26(1-2), 141-161.
Warhurst,C., Nickson,D., & Shaw,E. (1998)  A future for globalisation? International business organization in the next century, International Business and International Relations, 7, 247-271.
Thompson,P. & Warhurst,C. (1998)  More brains than brawn: How different is the new workplace in Britain?, Qualita Equia, Rivista Del Welfare Futuro, 2(1), .
Thompson,P. & Warhurst,C. (1997)  Divisions of labour in the new workplace, Sociologia Del Lavora, 66-67, 25-53.
Warhurst,C. (1997)  Political economy and the social organsation of economic activity: A synthesis of neo-institutional and labour process analyses, Competition and Change, 2(2), 213-246.
Warhurst,C. (1996)  The management of production and the changing character of the Kibbutz as a mode of production, Economic and Industrial Democracy, 17(3), 419-445.
Records 1 to 28 of 28


Books - Author (Date of Publication) Title, Publisher Name.
Warhurst,C., Grugulis,I. & Keep, E. (2004 )  The Skills That Matter, Palgrave.
Warhurst,C., Gennard,J., & Mako,C. (2003)  Emerging Human Resource Practices: Developments and Debates in the New Europe, .
Warhurst,C. & Hassan,G. Eds (2002)  Anatomy of the New Scotland, Mainstream.
Warhurst,C. & Nickson,D. (2001)  Looking good, sounding right: Style counselling and the aesthetics of the new economy, Industrial Society.
Warhurst,C. & Hassan,G. (2000)  The New Scottish Politics:The First Year of the Scottish Parliament and Beyond, The Stationery Office.
Warhurst,C., Eldridge,J., MacInnes,J., Scott,S., & Witz,A. (2000)  For Sociology: Legacies and Prospects, Sociology Press.
Warhurst,C. & Hassan,G. (1999)  A Different Future: The Modernisers' Guide to Scotland, Big Issue/Centre for Scottish Public Policy.
Warhurst,C. & Mako,C. (1999)  The Management and Organisation of Firms in Global Context, HAS.
Warhurst,C. (1999)  Between Market, State and Kibbutz: The Management and Transformation of Socialist Industry, Mansell Publications.
Thompson,P. & Warhurst,C. (1998)  Workplaces of the Future, Macmillan.
Records 1 to 10 of 10

Book Chapters - Chapter Author (Date of Publication) Chapter Title, In, Author, Title, Publisher Name.
Newsome,K., Warhurst,C., & Darr,A. (In press)  Towards a better understanding of the cross-border transfer and diffusion of soft technology In Mako,C., Warhurst,C., & Gennard,J. Eds Employment and Unemployment in Transition: Debates and Developments in the New Europe HSA Budapest. .
Warhurst,C., Dutton,E. & Fairley,J. (Forthcoming 2004)  New Britain, Old Politics: Devolved Post-16 Education and Training In Berwick,T. Ed Post-Sixteen. .
Warhurst,C., Keep,E. & Grugulis,I. (Forthcoming 2004)  What's happening to skill In Warhurst,C., Grugulis,E., & Keep,E. Eds The Skills that Matter. Palgrave.
Warhurst,C. & Hassan,G. (Forthcoming)  Future Scotland: The making of a new social democracy In Hassan,G. & Warhurst,C. Eds TomorrowÆs Scotland: New Policy Directions. Lawrence & Wishart.
Warhurst,C. (Forthcoming)  Towards the better job: Scottish work and employment in the knowledge age In Hassan,G. & Warhurst,C. Eds TomorrowÆs Scotland: New Policy Directions. Lawrence & Wishart.
Nickson, D. and Warhurst, C. (2007)  Opening Pandora's Box: aesthetic labour and hospitality in C. Lashley, P. Lynch and A. Morrison Eds Hospitality: A Social Lens. 1st Elsevier.
Newsome,K., Gennard,J., & Baldry,C. (2003)  The barriers to social dialogue: The case of the graphical industry In Mako,C., Warhurst,C., & Gennard,J. Eds Employment and Unemployment in Transition: Debates and Developments in the New Europe HSA, Budapest. .
Warhurst,C., Darr,A., & Newsome,K. (2003)  Towards a better understanding of the cross-border transfer and diffusion of 'soft technology' In Mako,C., Warhurst,C., & Gennard,J. Eds Emerging Human Resource Practices: Developments and Debates in the New Europe. Akademiai Kiado.
Gennard,J., Baldry,C., & Newsome,K. (2003)  Barriers to cross border trade union co-operation in Europe In Mako,C., Warhurst,C., & Gennard,J. Eds Employment and unemployment in transition:Debates and developments in the new Europe. HSA.
Warhurst,C. & Hassan,G. (2002)  Tomorrow's Scotland: New policy directions . Lawrence & Wishart.
Warhurst,C. & Thompson.P. (2001)  Les divisions du travail dans le nouvel environment professionel In Alaluf,M., Rolle,P., & Schoetter,P. Eds Division de travail et du social. Octares.
Nickson,D. & Warhurst,C. (2001)  From globalisation to internationalisation to Americanisation: The example of 'little americas' in the hotel sector In Taggart,J., Berry,M., & McDermott,M. Ed Multinationals in a New Era: International Strategy and Management. 1st Palgrave.
Warhurst,C. (2001)  Using debates in developing students' critical thinking In Walker,M. Ed Reconstructing Professionalism in University Teaching. Open University Press/Society for Research into Higher Education.
Nickson,D., Warhurst,C., Witz,A., & Cullen,A.M. (2001)  The importance of being aesthetic: Work, employment and service organisation In Strudy,A., Grugulis,I., & Willmott,H. Eds Customer Service: Control, Colonisation and Contradictions. Palgrave.
Warhurst,C. (2001)  Labour process Reader's Guide to Social Sciences. Fitzroy Dearborn.
Warhurst,C. & Gennard,J. (2001)  Developments in UK Industrial Relations and Scottish Electronics Firms Denki Rengo International Workers Attitude Survey 3. Denki Rengo.
Hassan,G. & Warhurst,C. (2000)  A New Politics In Eds The New Scottish Politics:The First Year of the Scottish Parliament and Beyond. The Stationery Store.
Thompson,P., Warhurst,C., & Callaghan,G. (2000)  Human capital or capitalising on humanity? Knowledge, skills and competencies in interactive service work In Pritchard,C., Hull,R., Chumer,M., & Willmott,H. Eds Managing Knowledge: Critical Investigations of Work and Learning. Macmillan.
Baldry,C., Bain,P., & Taylor,P. (1998)  Bright satanic offices: Intensification, control and team taylorism In Thompson,P. & Warhurst,C. Eds Workplaces of the Future. Macmillan.
Warhurst,C. & Thompson,P. (1998)  Hands, hearts and minds: Work and workers at the end of the century In Thompson,P. & Warhurst,C. Eds Workplaces of the Future. Macmillan.
Records 1 to 20 of 20
Published Reports - Report Author (Date of Publication) Report Title, Publisher Name.
Warhurst, C., Dutton, E. & Fairley, J. (Forthcoming)  New Britain, Old Politics: Devolved Post-16 Education and Training , Universities of Oxford & Warwick.
Nickson, D., Warhurst, C. & Dutton,E. (2004)  Aesthetic Labour and the Policy-making Agenda: Time for a Re-appraisal of Skills? , SKOPE.
Warhurst,C. (2003)  Trust, trade unions and the knowledge economy, .
Warhurst,C. (2003)  Tuition fees or not, it still pays to be a university graduate, .
Warhurst,C. & Lockyer,C.J. (2001)  Understanding the Labour Market, Scottish Enterprise.
Records 1 to 5 of 5

Papers in Professional Journals and Newspapers - Author (Date of Publication), Chapter Title, In, Title, Issue ID.
Warhurst,C. & Watt,A. (30 January 2000)  Style counsel aims to give jobless an image makeover , .
Hurrell,S. & Warhurst,C. (2007)  Why CIPD Accreditation Is a Big Factor for HR Students Choosing Master's Courses in People Management, 13 (13).
Warhurst,C. (2002)  From accident to action: Jack McConnell needs to develop a new style of political leadership in Scotland Progress, .
Warhurst,C. & Hassan,G. (2001 (4 February))  It's time we stared talking about our older generation , .
Warhurst,C. & Nickson,D. (2001 (18 March))  It's not just black and white in the knowledge economy , .
Warhurst,C. & Hassan,G. (17 March 2000)  A question of attitude when it comes to the new economy , .
Warhurst,C. & Hassan,G. (11 June 2000)  Manufacturing the new economy , .
Warhurst,C. (10 November 2002)  Now the Executive must act to improve our 'soft skills' , .
Records 1 to 8 of 8


Conference Papers - Author (Date of Publication) Title, Event, Place of Event
Thompson,P. & Warhurst,C. (2005)  From Conception to Consumption: Myopic Analyses of the Creative Industries, 23rd Annual International Labour Process Conference.
Nickson,D. and Warhurst,C. (2005)  Workwear: clothing within corporations, corporate clothing, employees and company image, 21st Standing Conference on Organisational Symoblism.
Nickson, D. and Warhurst, C. (2005)  Rethinking Labour and the Labour Market for Interactive Services , Society for Advancement of Socio-Economics Annual Conference.
Warhurst,C & Nickson, D. (2005)  Becoming a class act? Reflections on aesthetic labour, Labour Process Conference.
Nickson, D. and Warhurst, C. (2005)  From appeal to the senses to sex appeal: exploring the boundary between aesthetic and sexualised labour, Gender Work and Organisations Conference.
Nickson, D., Warhurst,C. & Dutton,E. (2004)  Recruiting and Trainnig the 'Right' Attitude and Appeaerance in Tourism Employment: The Role of Aesthetic Labour in Retail and Hospitality, Tourism State of the Art Conference.
Warhurst,C., Nickson,D., Dutton,E. & Kline,S.F. (2004)  'Soft' vs 'Hard': Employers' Skill Demands in Interactive Services, 16th Annual Meeting of the Society for the Advancement of Socio-Economics.
Nickson, D., Warhurst, C. & Dutton, E. (2004)  Attitude and Appearance in the Service Encounter: Survey Data from the Retail and Hospitality Industries, QUIS 9.
Warhurst, C., Nickson, D. & Dutton, E. (2004)  The View from the Front-Line: Employees Views of Attitude and Appearance in Hospitality and Retail, Work, Employment and Society Conference.
Warhurst,C. & Darr,A. (2004)  Engineers' at Work: A Practice Oriented Analysis of Knowledge, 22nd Annual International Process Conference.
Warhurst,C. & Thompson,P. (2004)  Mapping Knowledge in Work: Some Occupational Case Studies, Work, Employment and Society Conference.
Warhurst,C. (2003)  Making Knowledge Work, 15th Annual Meeting of the Society for the Advancement of Socio-Economics.
Nickson, D. and Warhurst, C. (2003)  The new labour aristorcracy? Aesthetic labour in the service economy, 3rd Critical Management Studies Conference.
Thompson,P. & Warhurst,C. (2003)  Doubt is the key of knowledge: Problems in mapping and measuring a 'knowledge-driven' economy and work, Paper presented at European Sociological Association, Murcia.
Nickson, D. and Warhurst, C. (2003)  Workwear: clothing within corporations, corporate clothing, employees and company image, 21st Standing Conference on Organisational Symbolism.
Warhurst,C. (2002)  America in the age of globalisation, Keynote Speech, Paper presented at the 1st ASPS Seminar at Skeria, Universities of Umes and Lules, Skelleftes, Sweden.
Warhurst,C. & Thompson,P. (2001)  Work, skills and the new economy, Paper presented at the ESRC Seminar: The Changing Nature of Skills and Knowledge, UMIST.
Warhurst,C. & Jack,G. (2001)  Teaching critically in management/marketing or getting students to think outside the box, Paper presented at Teaching and Learning Symposium, University of Glasgow.
Warhurst,C. & Nickson,D. (2001)  Bringing labour into the analysis of organisation and aesthetics in interactive servicesÆ, Paper presented at the International Critical Management Studies Conference, UMIST.
Warhurst,C. (2001)  Towards a progressive work and employment policy, Paper presented at the Participation Between Markets and Organisational Democracy International Conference, Technical University of Munich.
Warhurst,C. & Nickson,D. (2001)  Rethinking aesthetics, organisation and labour, Paper presented at ESRC Seminar: New Organisational Thinking, UMIST.
Warhurst,C. & Thompson,P. (2001)  Work and employment in Scotland, a different Scotland? The Scottish Parliament two years on, Paper presented at the Centre for Scottish Public Policy Conference, Edinburgh.
Warhurst,C. & Lockyer,C.J. (2001)  Issues, trends and the demographics of the Scottish labour market, Paper presented at the Equal Opportunities Commission (Scotland), Advisory Group Seminar, Edinburgh.
Warhurst,C. (2001)  Participation and policy in the new Scotland, Paper presented at the Equal Opportunities Commission (Scotland), Advisory Group Seminar, Edinburgh.
Warhurst,C. (2001)  The power map of new Scotland, Paper presented at Common Purpose, Edinburgh.
Warhurst,C. (2001)  Business skills and the creative industries, Paper presented to Scottish Students on Screen, Dundee Contemporary Arts, UK.
Warhurst,C. & Hassan,G. (2001)  A new politics? A different Scotland? the Scottish Parliament two years on, Paper presented at the Centre for Scottish Public Policy Conference, Edinburgh.
Warhurst,C., Nickson,D., & Witz,A. (2000)  Aesthetic labour: conceptual, practice and policy issues, Paper presented at the ESRC Research Centre on Skills, Knowledge and Organisational Performance, University of Warwick.
Nickson,D., Warhurst,C., Cullen,A.M., Witz,A., & Watt,A. (2000)  Aesthetic labour, social exclusion, work and employment, Paper presented at the Leisure Studies Association Annual Conference, Glasgow Caledonian University.
Warhurst,C. & Nickson,D. (2000)  From globalization to internationalisation to Americanization:The example of 'little Americas' in the hotel sector, Paper presented at the Association of International Business, UK Chapter, University of Strathclyde.
Warhurst,C., Nickson,D., Witz,A., & Cullen,A.M. (2000)  Work, employment and skills:The importance of aesthetics in the interactive service labour process, Paper presented at the 18th Annual International Labour Process Conference, University of Strathclyde.
Warhurst,C. (2000)  Inside the system vs outside the system: Towards a new city governance, Paper presented at Common Purpose, Edinburgh.
Warhurst,C., Watt,A., & Nickson,D. (2000)  Looking good, sounding right: Style counselling for the unemployed, Paper presented at the Industrial Society, London.
Warhurst,C. & Hassan,G. (2000)  The Sottish parliament - ally or adversary to Scotland, Paper presented at Common Purpose, Dundee.
Warhurst,C. (2000)  What's happening to globalisation?, Paper presented at the Assocation of International Business, UK Chapter, University of Strathclyde.
Warhurst,C. (2000)  The Scottish Parliament:governance beyond the mound, Paper presented at Common Purpose, Aberdeen.
Warhurst,C. (2000)  The problems and opportunities of modernisation, Paper presented at the Fabian Society, Glasgow.
Warhurst,C. & Hassan,G. (2000)  Policies and prospects for a modern Scotland, Paper presented at the Department of Economics Annual Postgraduate Programme, Glasgow Caledonian University.
Warhurst,C. & Watt,A. (2000)  Employability, skills and social inclusion, Paper presented at the the Scottish Council Forum, Scottish Council for Development and Industry, Gleneagles.
Thompson,P. & Warhurst,C. (1998)  Shadowland: The real story of knowledge, work and workers, Paper presented at the 16th Annual Labour Process Conference, UMIST, April.
Records 1 to 40 of 40
 

Dept of HRM, University of Strathclyde, 50 Richmond Street, Glasgow, G1 1XU, TEL 44 (0)141 548 3998 or FAX 44 (0)141 552 3581
Enquiries: find the right person on the contacts page , Webmaster- hrm@strath.ac.uk